Refund Policy

Last Updated: august 15, 2025

At =Rise Of Acheivers, we strive to ensure complete customer satisfaction with our products and services. If you are not entirely satisfied with your purchase, we're here to help.

Note: This policy applies to all purchases made through our website unless specifically stated otherwise in the product description.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

Refund requests must be made within 7 days of the purchase date
The product must be unused, in its original condition, and in the original packaging
For digital products, the download must not have been initiated
For services, work must not have commenced on your project

Non-Refundable Items: Certain products and services are exempt from refunds:

Downloaded software or digital products
Services already performed or partially performed
Gift cards or vouchers
Products marked as "final sale" or "non-refundable"

2. Refund Process

Initiate Your Refund Request

To request a refund, please contact our customer support team at mohdahmed4299@gmail.com with the following information:

Your order number
Product or service name
Reason for refund request
Any supporting documentation (photos, etc.)

Review Process

Our team will review your request within 3 business days. We may contact you for additional information if needed.

Approval & Processing

If approved, your refund will be processed within 5-7 business days to your original payment method through Cashfree.

Tip: For faster processing, please ensure all required information is included in your initial request.

3. Refund Methods

Refunds are issued to the original payment method used for purchase. The time it takes for the refund to reflect in your account depends on your payment provider:

Credit/Debit Cards: 5-10 business days
Bank Transfers: 3-5 business days
Digital Wallets: 1-3 business days

4. Late or Missing Refunds

If you haven't received your refund within the expected timeframe:

Check your bank account again
Contact your credit card company or payment provider
If you've done all of this and still haven't received your refund, contact us at mohdahmed4299@gmail.com

5. Returns & Exchanges

For physical products that require return:

You will receive return instructions with your refund approval
Return shipping costs are the customer's responsibility unless the return is due to our error
We recommend using a trackable shipping service and purchasing shipping insurance

6. Cancellation Policy

For services or subscription products:

You may cancel within 24 hours of purchase for a full refund
After 24 hours but before work begins, a partial refund may be issued
Once work has commenced, no refund will be issued

7. Contact Us

For any questions about our Refund Policy, please contact us:

By email: mohdahmed4299@gmail.com
By visiting our Legal Information page